If you've ever had the opportunity to stop by our warehouse, you already know we are very friendly and honest folks, and so is our return policy.

In the event you are not 100% satisfied or find anything defective, we will replace all unopened items at no cost to you. Our return period is 14 days from the date of purchase, and pictures of defective product may be requested before replacement.

If your item is defective, we will replace opened box items.

Please note that all Big Blind Online packages are shipped insured, so any damage related to shipping is automatically covered. Please report shipping damage immediately so we can file a claim with the carrier and send out a replacement immediately.

Our warehouse contact information:

Big Blind Online
Uniworld Omniport, LLC
690 Garcia Ave Ste A
Pittsburg , Ca 94565

T: (925) 219 6050
F: (925) 439 3268

Email: Info@BigBlindOnline.net

Our 120 day poker table guarantee: Try to find this next statement at another poker supplies retailer… We are so confident in our quality control standards; we offer a 120 day guarantee on all our Gen II, V3 and Premium Series poker tables. This is our way of giving our customers a bit of peace of mind. If you find a problem relating exclusively to materials or construction of your poker table during the first year, we will replace the unit. Unfortunately, our 120 day guarantee does not cover wear and tear and user induced accidents, and sorry, beer split or bad beats does not count as manufacturer's defect.